Curbside Collection Changes Coming in Spring 2021

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Abbotsford City Council approved a new Solid Waste Operations Master Plan in July 2019. The new Master Plan outlines several changes to the current curbside collection program. These changes will provide a more efficient delivery of program services to residents, improve worker health and safety, recognize our commitment to the environment, and potentially lead to additional collection services for residents.

The major change residents can expect will be adopting a cart-based automatic collection system where residents will be provided three carts; one each for recycling, compostables and garbage.

City staff are currently working out the details for implementing a cart-based program, including options for cart sizes, how to manage additional curbside material, and what approach to take with secondary suites. The contract to manufacture and deliver the new curbside collection vehicles was awarded in early April 2020. It is anticipated that the new cart program will be implemented in the spring of 2021, with the time frame being primarily driven by truck procurement timelines. An official start date for the new program will be announced once delivery timelines have been solidified for the new collection vehicles.

The City will also be analyzing what it costs to collect glass and large oversized items such as furniture and mattresses. Information on these potential additional services will be provided once available.

Residents will be informed well in advance of any changes. All current information on this initiative can be found at abbotsford.ca/curbside2021.


Abbotsford City Council approved a new Solid Waste Operations Master Plan in July 2019. The new Master Plan outlines several changes to the current curbside collection program. These changes will provide a more efficient delivery of program services to residents, improve worker health and safety, recognize our commitment to the environment, and potentially lead to additional collection services for residents.

The major change residents can expect will be adopting a cart-based automatic collection system where residents will be provided three carts; one each for recycling, compostables and garbage.

City staff are currently working out the details for implementing a cart-based program, including options for cart sizes, how to manage additional curbside material, and what approach to take with secondary suites. The contract to manufacture and deliver the new curbside collection vehicles was awarded in early April 2020. It is anticipated that the new cart program will be implemented in the spring of 2021, with the time frame being primarily driven by truck procurement timelines. An official start date for the new program will be announced once delivery timelines have been solidified for the new collection vehicles.

The City will also be analyzing what it costs to collect glass and large oversized items such as furniture and mattresses. Information on these potential additional services will be provided once available.

Residents will be informed well in advance of any changes. All current information on this initiative can be found at abbotsford.ca/curbside2021.


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Have a question about the upcoming curbside collection changes?

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    Your plan for yard waste and one bin is unrealistic for our property. Like another writer, we have a steep driveway which will be a challenge to move bins up and down. We currently use our allocation of 10 garbage bins for yard waste throughout the warmer months. We have no way of getting the yard waste to a central compost area. Please reconsider your strategy for yard waste. I don't need curbside pickup of furniture and mattresses, but I do need regular pickup for yard waste in bins sizes that I can store and manage. The garbage bin initiative now in effective works PERFECTLY for us.

    Pia Ritch asked 20 days ago

    Staff are still working out the details for cart sizes and options for managing additional yard waste and will provide information once it becomes available.  In 2018 there was 12,000 tonnes of compostables collected in the curbside collection program, which works out to just under 10kg per household per week.  During the peak month of May in that year, the average rose to 13.2kg per household per week.  The most common cart size used by municipalities is 240L, which is the equivalent of three 80L compostable waste containers and can hold up to 45kg of compostables.  We are reviewing how other municipalities with carts manage additional yard waste including options for different cart sizes, additional carts for some waste streams, and the use of paper yard waste bags during specified times of the year.  We are looking into whether these options are something that could work in our community, while also ensuring equitable services is provided to all residents in the curbside collection program.  As the contract for the new collection vehicles was awarded in early April, we anticipate that we will have some updated cart program information available to share in June.  Please stay tuned!

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    I sure wish the City of Abbotsford would have had the foresight to ask the taxpayers of Abbotsford whether this change, again, to our garbage pickup was necessary. All we can see is that this will make for a major inconvenience for us and many other people. Our main issue with these new carts is storage. They are big and cumbersome and can't be stacked like garbage cans and put to the side. There is no way they will be stored at the front of the house and so to the back of the house they will go. Getting them to the front and to the curb will be a major issue for me. We have lawn on both sides of our home. Hauling big bins through grass and up slopes isn't going be to easy. I am going to be 60 and I have a torn rotator cuff in my shoulder. I am not going to have a easy time of it. Not to mention that my lawn will be ruined dragging the bins across it regularly. I have no idea how I will get the bins to the curb in the winter. When and If it snows I will have to clean my whole driveway before I can get to bins to the front of the house. I can't carry the bins like I could the garbage cans. The route I would have to go with the bin on one side of the house is where we usually put our mountain of snow when our driveway needs clearing. I hope there is a market for old garbage cans out there since there will be thousands of garbage cans that won't be needed anymore. Garbage cans to the garbage dump, how ironic. The city hasn't really addressed the issue of those home owners out there that have large yards and trees that will need more than one bin for compostables. We are allowed 10 cans or bags of waste now. How many bins will someone need to allow the same amount. Who wants that many bins around their home. I am also concerned about the size of the bin that will be implemented for garbage. Will three bags fit and what if I need to put an extra bag out with a sticker. We have seen these bins being used in other cities and quite often they sit at the curb completely overflowing with garbage or yard waste. I feel we are going from one system that seems to work fine to another that appears will bring many issues, unwanted issues. How many garbage workers will lose their jobs while this system is implemented? These changes shouldn't, shouldn't, cause hardship or major inconviences for everyone but it appears they will.

    Michelle Pitzel asked about 1 month ago

    The City reviews all its programs and services regularly and adjusts them periodically to ensure we are using the latest and most efficient technology, providing value for service, and meeting our goal to be an inclusive and sustainable community.  We are providing information about changes to the curbside collection program now, well ahead of implementation in late-2020 or early-2021, in an effort to inform our residents, answer questions, receive their ideas and feedback (including with respect to carts), and be ready for a successful program roll-out. 

    Staff are still working out the details for cart sizes and options for managing additional yard waste and are also looking into reuse or recycling options for old containers that will no longer be needed by residents.  We are reviewing how other municipalities with carts manage their programs and are looking into what options could work in our community, while also ensuring equitable services is provided to all residents in the curbside collection program.  As the contract for the new collection vehicles was awarded in early April, we anticipate we will have some updated cart program information to share in June.  Please stay tuned for additional information!

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    How is all of my green waste going to be picked up when I place up to 6 cans curbside currently

    Curtis Hines asked 6 months ago

    Staff are still working out the details for cart sizes and options for managing additional yard waste and will provide information once it becomes available.  In 2018 there was 12,000 tonnes of compostables collected in the curbside collection program, which works out to just under 10kg per household per week.  During the peak month of May in that year, the average rose to 13.2kg per household per week.  The most common cart size used by municipalities is 240L, which is the equivalent of three 80L compostable waste containers and can hold up to 45kg of compostables.  We are reviewing how other municipalities with carts manage additional yard waste including options for different cart sizes, additional carts for some waste streams, and the use of paper yard waste bags during specified times of the year.  We are looking into whether these options are something that could work in our community, while also ensuring equitable services is provided to all residents in the curbside collection program.  Please stay tuned for additional information!


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    Presently we allowed 10 cans per week of compostables. How will this be impacted with the new collections changes? Will home owners be expected to take there excess green to a drop site?

    Gordo asked 6 months ago

    Staff are still working out the details for cart sizes and options for managing additional yard waste and will provide information once it becomes available.  In 2018 there was 12,000 tonnes of compostables collected in the curbside collection program, which works out to just under 10kg per household per week.  During the peak month of May in that year, the average rose to 13.2kg per household per week.  The most common cart size used by municipalities is 240L, which is the equivalent of three 80L compostable waste containers and can hold up to 45kg of compostables.  We are reviewing how other municipalities with carts manage additional yard waste including options for different cart sizes, additional carts for some waste streams, and the use of paper yard waste bags during specified times of the year.  We are looking into whether these options are something that could work in our community, while also ensuring equitable services is provided to all residents in the curbside collection program.  Please stay tuned for additional information!


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    Will composting be available for people in apartments? Currently our building only has garbage and recycling.

    Kira asked 7 months ago

    The separate collection of compostables will be required at multi-family properties such as apartments, condos and townhouses by April 1, 2020.  Please visit abbotsford.ca/compostables for all current information on this initiative.  

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    Our property generates a lot of yard waste and we don't own a pickup truck. I would be very disappointed if the current (brilliant) compost collection strategy were abandoned. Also, we have a steep driveway, I find it difficult to imagine wheeling these huge bins up the driveway, especially in winter when our driveway is too slick to use...we have to use stairs. How are we supposed to get those bins up stairs? And how are we supposed to negotiate snow drifts? Currently we just put our bags where we can and that works.

    chrissawatzky asked 8 months ago

    Staff are still working out the details for cart sizes and options for managing additional yard waste and will provide information once it becomes available.  In 2018 there was 12,000 tonnes of compostables collected in the curbside collection program, which works out to just under 10kg per household per week.  During the peak month of May in that year, the average rose to 13.2kg per household per week.  The most common cart size used by municipalities is 240L, which is the equivalent of three 80L compostable waste containers and can hold up to 45kg of compostables.  We are reviewing how other municipalities with carts manage additional yard waste including options for different cart sizes, additional carts for some waste streams, and the use of paper yard waste bags during specified times of the year.  We are looking into whether these options are something that could work in our community, while also ensuring equitable services is provided to all residents in the curbside collection program.  

    We are also reviewing how other municipalities manage curbside placement of carts and how carts are used on properties with long or steep driveways.

    Please stay tuned for more information!


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    Can the you explain one tangible benefit a landlord/tenant receive for the Infrastructure fee of $260/year paid to the City for operating a secondary suite? Additional garbage bins are not one of them. We are expected to pay a fee and manage 2 households worth of garbage using the same bins allotted to 1 household without a suite who pay $260 less in fees/taxes to the city. This is not fair to landlords or tenants who live in the City of Abbotsford. https://www.abbotsford.ca/business_and_development/secondary_suites.htm#fees

    biketepticenertc asked 8 months ago

    Thank you for your question!  

    The annual secondary suite infrastructure fee covers:

    1. The operational costs of maintaining the secondary suite program, and
    2. A contribution to the capital reserve in recognition of the additional demands secondary suites place on the City’s infrastructure. 

    There are complex issues and challenges associated with secondary suites, and it this fee that helps fund the operational costs of developing adequate building standards, conducting zoning reviews, enforcing bylaws and administrating the program. 

    The fee also funds infrastructure replacement and renewal for (i) transportation and roads, (ii) police and fire services, and (iii) parks and rec facilities.  Major demands on the City’s infrastructure result from vehicle-related impacts, such as wear and tear on roads.  In general terms, secondary suites require additional use of police and fire services as domestic disputes increase in relation to the number of family units, and every additional kitchen unit increases the risk of fire.  Finally, increased residential density increases the need for other infrastructure such as parks, recreation and cultural facilities, which are funded, in part, from the general capital reserve. 

    The fee does not include additional curbside collection services for secondary suites because it is impossible for collection crews to know if there is a registered secondary suite on the property.  This means that currently the maximum container or bag limits apply to the home and not to the individual suites.  However, staff are working out the details for cart sizes and options for the new collection program, including how they may be applied to secondary suites.  Information will be shared with residents when it becomes available.    

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    1.        Would you please run me through how exactly does the new recycling system work? 2.        What is the current recycling rate in September 2019? 3.        How are the bins being collected? By automated cars or workers?  4.        Whats the city council’s waste target and what's the next step of the action plan?

    jealousjessie asked 8 months ago

    Thank you for the great questions!  The new collection system coming in mid-2020 consists of adopting a fully automated cart-based collection system for all waste streams, not just recycling.  These carts are wheeled to the curb on collection day and automated trucks will pick-up and dump the contents. The new program will provide a more efficient delivery of services, improve worker health and safety, and allow for the possibility of additional services for residents.  

    Waste diversion data is not currently available for 2019.  However, in 2018 there was 4,800 tonnes of recycling collected in the curbside collection program which equates to approximately 180kg per household over the year.  

    The Fraser Valley Regional  District (FVRD) provides regional solid waste management direction and policy for municipalities and electoral areas, including Abbotsford.  The Province of BC requires all regional districts to have a plan for how their region's waste will be managed and reduced.  The FVRD has set regional diversion targets across all sectors of 80% by 2020 and 90% by 2025.  If it interests you, a copy of the FVRD Solid Waste Managemetn Plan for the region can be viewed online here.
      

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    Hey i was wondering what is our current recycling rate like how much of our waste is actually being recycled. Also, is there penalisation for people who put their rubbish in the wrong bin? Thanks

    jealousjessie asked 8 months ago

    Thank you for your question!  In 2018, the diversion rate for the City's curbside collection program was over 65.7%, with over 4,800 tonnes being collected with recycling.  The 65.7% means that only 34.3% of all waste generated by Abbotsford residents was sent to landfill (or 9,100 tonnes in 2018).  All material collected in the curbside recycling program is collected as part of the provincial stewardship program for packaging and paper product (Recycle BC).  Much of the recycling collected is processed locally at facilities in the Lower Mainland.  If it interests you, you can find more information on what happens to your recycling after it is collected by the City, and where it goes, by visiting the Recycle BC website.

    For material placed in the wrong waste stream, collection crews will typically place a sticker on the container or bag indicating what shouldn't be included and will leave the material at the curb.  The focus of the City's curbside collection program is to provide various tools to residents to help them figure out what goes where.

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    Will these bins be bearproof? This would be an opportunity to prevent garbage eating bears.

    bdaniels asked 9 months ago

    Bear-resistant containers are currently provided to residents in the Upper Straiton area for the curbside collection of garbage and compostable waste.  We do not anticipate expanding the area for bear-resistant containers but are currently looking into other options being used by other municipalities that may work for other residents in our community.

    It is important to point out that the containers are "bear-resistant" not "bear-proof".  We encourage all residents to use bear smart practices with all compostables, recyclables and garbage placed at the curb, including avoiding placing containers at the curb overnight.  More information on bear smart practices can be found on the Wildsafe BC website at www.wildsafebc.com

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    City of surrey implemented this change years ago and it was awesome. My only recommendation would be is to follow what Surrey did with it's waste collection schedule: keep it the exact same week over week. This was regardless of any stat holidays etc. Makes it easier for every resident that this day of every week is my waste collection day. Only thing the residents will have to look at is whether it's recycling or garbage to be picked up. The residents that fell on Monday or Friday, they had their waste picked up the following business day and it was back to their regular schedule the following week.

    Karanvirgill asked 9 months ago

    Thank you for your comments and suggestion!  Currently, the east side of Abbotsford receives curbside collection services from a contractor and the west side receives collection services from City staff.  This hybrid collection system will remain in place as we transition to fully automated collection.  Due to the nature of this hybrid collection system we are not able to change the days that we are able to provide collection services.

    The City of Surrey provides collection services entirely through a contractor so they have more flexibility on being able to collect material on statutory holidays or through extended hours on catch up days.  The City's curbside collection schedule will continue to follow an "add-a-day" schedule with the collection day shifting one day ahead following every stat holiday.

    To help remember collection days, residents can download the Abbotsford Curbside Collection app at the Apple App Store or on Google Play.  The app provides instant access to your collection schedule and sends collection day reminders and service alerts.  Additionally, if monthly curbside glass collection is implemented, residents will be able to look up their glass collection day in the app.  

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    Will there be bin size options available for each of the collection items?

    Roxanne.Neil asked 9 months ago

    City staff are working out the details for cart sizes and options.  Information will be shared with residents when it becomes available.  Please stay tuned for more information!

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    Many streets are completely plugged with parked vehicles leaving no room for a garbage truck to reach garbage bins. This is a major problem for the new system. The city does not have enough off street parking. Many residents will be complaining about missed garbage pickup.

    Marion4763 asked 9 months ago

    Thank you for your comment!  We are currently reviewing how other municipalities with carts are successfully collecting their curbside material, including cart placement requirements and accessibility.       

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    why do we need three bins to begin with? why isn't clothing apart of the recycling, thing? because H&M does a clothing recycling program. so why don't we start one in abby

    Carey H asked 9 months ago

    The City’s curbside collection program provides collection services for three separate waste stream: recycling, compostables and garbage.  The waste streams are required to be collected separately as the material is taken to different facilities for processing or disposal.  All material collected with curbside recycling is included in the provincial Recycle BC program which mandates the collection and recycling of packaging and paper products.  As clothing and other textiles do not fall under the “packaging and paper products” category, it is not able to be included with curbside recycling.  Instead, it must be dropped off at a depot or other location for reuse or recycling.  You can find more information on how recycling is regulated in British Columbia by viewing the City’s Residential Recycling Drop-Off Handbook or by visiting the Province’s website.

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    How will this affect stratas that use a private garbage collector not the city?

    gloworm asked 9 months ago

    Multi-family, industrial, commercial and institutional properties will continue to make their own arrangements with a private waste hauler for the collection and disposal of all waste streams.  The changes coming for the curbside collection program will not apply to these properties.

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    Will this have any affect on those of us in strata complexes? I would love to have monthly glass pick up!

    mkamm asked 9 months ago

    Multi-family, industrial, commercial and institutional properties will continue to make their own arrangements with a private waste hauler for the collection and disposal of all waste streams.  The changes coming for the curbside collection program will not apply to these properties.  You could try contacting your property or strata manager to request them to look into options for monthly glass collection at your property.

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    We along with many others have a house with multiple families. We couldn't afford a house otherwise and I think many people are in the same boat with the high cost of housing, property taxes rising to absurd levels and the cost of everything going up in the last three years. How can any house make due with three small bins?

    Ms Dey asked 9 months ago

    Staff are still working out the details for cart sizes and options for managing additional waste and will provide information once it becomes available.  In 2018 there was a total of 9,100 tonnes of garbage collected in the City’s curbside collection program, which works out to just over 13kg per household per week.  The most common cart size used by municipalities is 240L, which is the equivalent of three 80L garbage containers and can hold up to 45kg of compostables or garbage.  The 240L carts also hold the equivalent of three or four blue bags full or recycling (depending on how the material is placed in the bag).  We are reviewing how other municipalities with carts manage additional waste including options for different cart sizes and additional carts for some waste streams.  We are looking into whether these options are something that could work in our community, while also ensuring equitable services is provided to all residents in the curbside collection program.  Please stay tuned for more information!  

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    I live in a basement suite where the amount of garbage bags collected every 2 weeks is shared. Will my house still be recognized as one household or will I get my own bins? Thank you.

    Rachaelanne15 asked 9 months ago

    Under the current curbside collection program, the Suite Registration Fee and the annual Infrastructure Fee paid for secondary suites under the City’s Building Bylaw does not include additional curbside collection services for the suite.  However, staff are working out the details for cart sizes and options, including how they may be applied to secondary suites.  Information will be shared with residents when it becomes available. 

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    Will recycle bins be large enough to hold 3-4 bags if only picking up every other week?

    kima asked 9 months ago

    Thank you for your question!  The most common cart size used by municipalities is 240L, which is the equivalent of three or four blue bags full or material (depending on how the material is placed in the bag).  Staff are still working out the details for cart sizes and size options for managing additional recycling and will provide information once it becomes available.  Please stay tuned for more information!

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    Is the city of Abbotsford or the Provincial Government going to ban garbureators? If this is true is it going to be on new builds or just outright ban them? I know this is not a curbside question but it is a waste question. This is why I am asking this question here.

    Judithmarie asked 9 months ago

    The use of food grinders and garburators is not currently regulated and results in sending food waste to the sewer system, putting extra pressure on the City’s wastewater treatment plant.  Large amounts of drinking water are used to move food through pipes to the treatment plant, and the treatment process uses significant resources.  The City encourages residents and businesses to compost food waste instead, as the material is turned into a valuable resource for landscaping and gardening, and there are fewer impacts on our water and wastewater infrastructure. 

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    How are the brown bags going to work or are you planning on getting rid of them?

    Ruslocke asked 9 months ago

    Staff are still working out the details for cart sizes and options for managing additional yard waste and will provide information once it becomes available.  We are reviewing how other municipalities with carts manage additional yard waste including options for different cart sizes, additional carts for some waste streams, and the use of paper yard waste bags during specified times of the year.  We are looking into whether these options are something that could work in our community, while also ensuring equitable services is provided to all residents in the curbside collection program.  Please stay tuned for additional information!

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    How often will the carts be picked up? Right now we are allowed up to 10 compostable bins. What do we do with all the extra compostables? Johanna Engler joengler@gmail.com

    Johanna Engler asked 9 months ago

    Compostables carts will be collected weekly.  Recycling and garbage carts will be collected every two weeks on a rotating basis.  Staff are still working out the details for cart sizes and options for managing additional yard waste and will provide information once it becomes available.  In 2018 there was 12,000 tonnes of compostables collected in the curbside collection program, which works out to just under 10kg per household per week.  During the peak month of May in that year, the average rose to 13.2kg per household per week.  The most common cart size used by municipalities is 240L, which is the equivalent of three 80L compostable waste containers and can hold up to 45kg of compostables.  We are reviewing how other municipalities with carts manage additional yard waste including options for different cart sizes, additional carts for some waste streams, and the use of paper yard waste bags during specified times of the year.  We are looking into whether these options are something that could work in our community, while also ensuring equitable services is provided to all residents in the curbside collection program. 


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    I was curious as to whether an email was sent out asking for input regarding collection? I didn't see any email except this one...and it looks like everything has already been implemented... I have been on the website and somehow missed this, that there were changes wanting to be done

    Laurie Patterson asked 9 months ago

    The City reviews all its programs and services regularly and adjusts them periodically to ensure we are using the latest and most efficient technology, providing value for service, and meeting our goal to be an inclusive and sustainable community.  We are providing information about changes to the curbside collection program now, well ahead of implementation in 2020, in an effort to inform our residents, answer questions, receive their ideas and feedback (including with respect to carts), and be ready for a successful program roll-out.

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    Returning Glass to recycling would be fantastic! Also, accepting all plastics as well, we can return these to other facilities today, but sure would save us extra driving around town if we could recycle all plastics curbside. For larger items, perhaps have 3 or 4 days a year where these could be picked up rather than available every week. I'm looking forward to the changes!

    binobidder asked 9 months ago

    Thank you for your comments and suggestions!  The provincial Recycling Regulation mandates what materials are included in product stewardship programs in BC, with many items needing to be brought to a recycling depot of other drop-off location to ensure safe and proper recycling.  The one exception is the Recycle BC program which collects and manages packaging and paper product materials, where most materials included in the Recycle BC program are accepted in curbside recycling.  Film plastics and overwrap will continue to be required to be dropped off at Recycle BC depot and will not be accepted in the curbside program.  Staff are looking into costs for providing monthly curbside glass collection and an annual bulky item pick up for properties participating in the curbside collection program.  Please stay tuned for more info!


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    In spring and fall, we can easily fill 10 cans/bags of compostable material from garden and shrub trimmings. Could residents opt for a second compostable bin (or even a third) to place curbside during seasonal needs?

    binobidder asked 9 months ago

    Staff are still working out the details for cart sizes and options for managing additional yard waste and will provide information once it becomes available.  In 2018 there was 12,000 tonnes of compostables collected in the curbside collection program, which works out to just under 10kg per household per week.  During the peak month of May in that year, the average rose to 13.2kg per household per week.  The most common cart size used by municipalities is 240L, which is the equivalent of three 80L compostable waste containers and can hold up to 45kg of compostables.  We are reviewing how other municipalities with carts manage additional yard waste including offering different cart size options, additional carts for some waste streams, and the use of paper yard waste bags during specified times of the year.  We are looking into whether these options are something that could work in our community, while ensuring equitable services is provided to all residents in the curbside collection program.  Please stay tuned for additional information!


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    Will bags with leaves, branches, grass clippings, weeds be picked up along with the compostable bin? It can’t be expected for those with big yards to fit everything into the one compostable bin each week.

    Kimbers asked 9 months ago

    Leaves, branches, grass clippings and weeds will continue to be accepted in the collection of curbside compostables.  Staff are still working out the details for cart sizes and options for managing additional yard waste and will provide information once it becomes available.  In 2018 there was 12,000 tonnes of compostables collected in the curbside collection program, which works out to just under 10kg per household per week.  During the peak month of May in that year, the average rose to 13.2kg per household per week.  The most common cart size used by municipalities is 240L, which is the equivalent of three 80L compostable waste containers and can hold up to 45kg of compostables.  We are reviewing how other municipalities with carts manage additional yard waste including options for different cart sizes, additional carts for some waste streams, and the use of paper yard waste bags during specified times of the year.  We are looking into whether these options are something that could work in our community, while also ensuring equitable services is provided to all residents in the curbside collection program.  Please stay tuned for additional information!


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    Will you, as promised at the City Hall seminar, facilitate an information session at our condo-strata? Our strata council received my letter about the prospect of having it available and should be contacting you.

    rhiebert4me asked 9 months ago

    Yes!  Thank you for attending one of the recent Waste Sorting Workshops.  If you would like to request City staff to provide an info session at your strata, please email compostablecollection@abbotsford.ca with a few date and time options and we will do our best to accommodate this request (staff time permitting).  For others that may read this response, new requirements are coming into effect on April 1, 2020 that will require multi-family, industrial, commercial and institutional properties to collect compostables separately from garbage if they are not already doing so.  No info sessions have been provided regarding the changes coming to the curbside collection program in mid-2020 as staff are still working on the details pertaining to program changes.

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    “Solid waste user fees at $220 per house have been the same since 2012 and are part of your municipal taxes. The City also receives approximately $1 million in annual revenue from the contract with Recycle BC. If all the proposed changes and additional services are funded through the solid waste user fees, we anticipate an increase of 2-3% based on 2018 dollars. Any changes to user fees will be brought to Council for approval.” I almost never put out more than the equivalent of one garbage can of garbage, per month. I compost almost all compostables, including grass clippings and leaves from some of my neighbors. I also recycle everything I possibly can. Obviously, I am subsidizing others who are not many much, if any effort to reduce their garbage. I propose that Council provide an economic incentive, by reducing the solid waste fees, for those, like myself, who make the effort to reduce, and increase the fees for those who don’t. “Money talks”, as the saying goes, and the adoption of user fees based upon how much one uses the garbage service, is simply in line with “user pays, based upon how much they use the service. I believe that this would encourage more of our residents to make more of an effort to reduce, reuse and recycle. Rather than simple lip service, this would indicate that Council is really serious about reducing waste in our local area.

    Thehawk asked 9 months ago

    Thank you for your waste diversion efforts!  As you have pointed out, the City needs to ensure equitable service is provided to all properties participating in the curbside collection program.  Staff are still working out the details for cart sizes and options.  We are aware that other municipalities offer different solid waste user fees for different cart size options, and are looking into whether this is something that could work in our community.  Please stay tuned for more information!

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    The FAQ and other information is unclear about exactly what is happening to the current yard waste collection program. You mentioned the coupons, however, under the current program we are able to put out up to 10 winners of yard waste at the curbside. Could you please clarify if we will now be expected to put all yard waste and compostables into a single plastic inner every week? If this is the case, it is a significant reduction in service I will create create a hardship if you are not so fortunate Do you have a pick up truck or trailer at your disposal on a regular basis.

    sherbert asked 9 months ago

    Staff are still working out the details for cart sizes and options for managing additional yard waste and will provide information once it becomes available.  In 2018 there was 12,000 tonnes of compostables collected in the curbside collection program, which works out to just under 10kg per household per week.  During the peak month of May in that year, the average rose to 13.2kg per household per week.  The most common cart size used by municipalities is 240L, which is the equivalent of three 80L compostable waste containers and can hold up to 45kg of compostables.  We are reviewing how other municipalities with carts manage additional yard waste including options for different cart sizes, additional carts for some waste streams, and the use of paper yard waste bags during specified times of the year.  We are looking into whether these options are something that could work in our community, while also ensuring equitable services is provided to all residents in the curbside collection program.  The City does not anticipate any changes being implemented to the yard waste coupon program.  Please stay tuned for additional information!


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    Would it be possible to add a visual list to the bins to show which items they accept? I think this would make it even easier to ensure all the waste goes where it's supposed to go.

    Amrit_HxH asked 9 months ago

    Thank you for the suggestion!  We will take this into consideration when reviewing cart options and costs. 

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    Will the proposed new collection method save taxpayer dollars in terms of operational costs?

    Abby Resident asked 9 months ago

    Fully-automated collection and every-other-week recyclables collection provides numerous benefits, including cutting down on collection work injuries, keeping our city streets cleaner, and efficiencies due to the required number of collection vehicles. At the same time, we are considering additional solid waste services that residents have indicated they want at curbside, including glass collection and large item pick-up. Adding in these two additional services while maintaining the current user fee is dependent on implementing other program changes. Staff will be seeking pricing from the market for both services, and will report back to Council with a recommendation based on actual costs and user fee impacts. Our focus is on providing increased value and improved services to residents.

    It is important to note that the current solid waste fee of $220 per household has been static in the majority of the City’s collection area since 2012. Should all the proposed changes be funded through the solid waste user fee, the impact is anticipated to be approximately a 2-3% increase based on 2018 dollars.


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    Will additional bags of recycling still be accepted alongside the one cart? I know I often have more than one bag of recycling to put out. Thanks!

    AleeshaSwitzer asked 9 months ago

    Thanks for the question!  Once the carts are in use, blue bags will no longer be accepted in the curbside collection program.  There are post-collection health and safety impacts as these bags need to be manually opened at the recycling facility in order to access the recyclable material.  Plastic bags, when included in the sorting line, also negatively impact the recycling process by getting tangled in the sorting equipment, requiring a shut-down of the sorting line in order to clean the equipment.  For these reasons, Recycle BC requires the City to phase out the use of single use blue bags for the collection of curbside recycling.  Shredded paper is the only exception and will continue to be accepted in the recycling cart in blue/clear bags.  All other recycling will be required to be placed loosely and unbagged in the recycling cart. 

    The most common cart size used by municipalities is 240L, which is the equivalent of three or four blue bags full or material (depending on how the material is placed in the bag).  Staff are still working out the details for cart sizes and size options for managing additional recycling and will provide information once it becomes available.  Please stay tuned!